Webxites.com, Wexites L. P - Webxites Gold
Webxites.com ripoff fraudulent scams churches and businesses across the US
- 11-15-2004
- 9
A soliciter called my office and I politely declined their offer of a 14 day free trial website. We already had one and didn't need one. The solicitor stayed on the phone and out of politeness, I did, too.
The solicitor insisted that we could compare our website to the one they could build for 14 days no charge. I asked to be sent information via email in order for me to review and be reminded to respond within the 14 days. However, a computer took a recording and did not mention the email at all - just that I had to call in and cancel within 14 days.
Upon receiving the email from them two days later, I fired one back, politely declining any more service from them. Nevertheless, when auditing our rather extensive phone bill (we have 3 lines), we noticed we had been billed for 8 months at $49.95. That's $399.60!
I called them immediately. "We don't accept email cancellations, " is what I was told. I asked him if he knew that several complaints have been made about his company, and he said, "AT&T gets a lot of complaints. What do you have to say about that?"
In writing down what the customer service person said in very broken English I asked him if I quoted him right. He said I was trying to trap him and advised me not to bring it up again. He even went as far as to say, "We have better things going on than to worry about the Better Business Bureau."
So, I contacted the Better Business Bureau, and should hear something back from them soon. Granted, I did not call them to cancel as the recorded phone call says I should do. However, the recorded phone call does not mention their email arrangements with me either. Obviously, they like to communicate via email the specifics of how to find their product, and willingly receive email cancellations, only to quietly disregard.
Company: Webxites.com, Wexites L. P - Webxites Gold
Country: USA
State: Texas
City: Houston
Address: 2500 Wilcrest Drive
Phone: 8002798009