Gaston Central Gideons
Ronald Cooper Magic Jack will not work with ATT to port numbe

Internet & Web

I purchased a new Magic Jack and wanted to port my old phone # to it from ATT. MJ software appeared to work perfectly and stated phone was available for porting. But, it never occured. ATT had an issue and needed to discuss directly with MJ. After hours of going back & forth ans a 2nd porting charge, it still came back cancelled. I told MJ (via chat as they will NOT provide a phone number) that ATT said that the MJ porting dept MUST contact their porting dept DIRECTLY by phone to get issue resolved. MJ refused toi lift a finger or make such a call. Porting still not complete. The last chat session ended with them ending it as they say it is ATT issue only. (I have copy of complete chat) Basically, if it involves humans, they will NOT do it.


Company: Gaston Central Gideons
Country: USA
State: North Carolina
City: Gastonia
Address: 738 Archie Whitesides Rd
Phone: 7046484075
  <     >  

RELATED COMPLAINTS

Magic jack.com
Poor porting development - magic jack

Magic Jack
Number Porting - magic jack internet phone

Magic Jack
Magicjack I save the text from two contacts with thier tech chat. One day is all MJ worked second day it wouldn't work

Magic Jack
Porting Phone numbe

Magic Jack
Magic Jack plus = worse product/worse customer support ever! - magic jack phone service

Magic Jack
Magic jack lies about number porting NationWide

Magic Jack
Charged to Port MY Phone Numbe

Magic Jack
Magic Jack Plus is bogus

Magic Jack
Porting Issues - tech support

Magic Jack
Consumer Report