GE Capital Care Credit
Provider Fee Under Promo Period Promised Reimbursement, Never Paid
- 10-31-2012
- 149
My provider suddenly gets charged over 10% of the amount and kindly forwards 1/2 to me. I call Care Credit (GE Capital) and initially they tell me "this is prohibited, there are no charges during the promotional period". I call and they are all apologetic, and tell me the will reimburse me the fees, 30 days later when I'm not reimbursed I call and they give some story that my provider has to reimburse me. (remember there are no fees).
They (GE Capital Credit) stated on Oct. 4th they would reimburse me the fees my provider has "shared" with me to my account within 30 days. It didn't happen and I called and they give me a story of "I'm sorry Mam, but that is not policy, we couldn't possibly return a fee your merchant charged you". But you said... Oh, all of a sudden it's "your merchant" charged you and they have to reimburse you. I paid the "merchant" based on GE telling me their were no Fees and they would reimburse my account.
Don't use GE Capital Care Credit. They don't stand behind what they advertise! They lie! This is how they make their money and have idiots answer the phone that can't speak English!
Company: GE Capital Care Credit
Country: USA
State: Florida
City: Orlando
Address: PO BOX 960061
Phone: 18774171317