Zenni Optical
Misrepresented product/horrible customer service

This really is a web-based only eyewear shop, and that I need all to listen to my CAUTION that they're terrible, deceptive, as well as their customer support is virtually non existent. My buddy requested a set of spectacles which were misrepresented within their explanation, once they came these were LARGE, so when we tried (and tried, and tried) calling the organization we're able to never get anybody via telephone or e-mail throughout their normal business hours. Their live-chat function is definitely traditional. After nearly 8 weeks, we finally heard back. The reaction was in terrible broken Language, and we'd overlooked their 30-time screen for doing something. SCAM! All we were requesting was an change, incidentally. Be careful should you purchase something out of this organization.

Company: Zenni Optical
Country: USA
State: California
Site: zennioptical.com

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