Lifekey
Berkeley Natraceuticals ripoff How to get your money back

To all that have been ripped off by this company. I got my money back but not without some trial and error.
First off I fell prey to their slick TV ad. Never agreed to any auto enroll billing program. I may be stupid but I am not THAT stupid. Less than 20 days in they billed me 69.95. Whoa there horsey! I did not agree to that. Called thier customer care. Which should be called "Customer Wants to be abused some more Hotline", was rudely told that once a product ships no refunds possible.

I should of read the web site and the brochure.
Big mistake on their part because I sell products on the internet and I have worked in call centers. They had the wrong dissatisfied customer on the line! Rep hung up on me. I call back and demand supervisor. Told no supervisor there and they will take my name and number and call me back. Wrong answer again because this was my day off and I was pissed. Gave info they asked for and told them they had 2 hours. 3 hours later. No phone call. Called them back, refused to get off the line.

Talked so bad to customer rep without cussing i made her question her parentage, but did get a "SUPERVISOR" on the phone. Same old doublespeak about how once product shipped no refunds unless they recieve the product back and then would only refund half my money. Sorry again but unacceptable. Then the so called supervisor hung up on me. Really bad mistake!!!

Thus i started my internet searches. Contacted FBI which sent me to Secret service which sent me to FTC. Filed all the nice complaints. Very detailed on what happened, kept records etc.

Then came across Steve Warshak email address after doing a who is search on the website Sent the man an email detailing what had been done, what was done to me, and what i was going to do about it. Whats good about all this is that I have records. And my records clearly show they did not follow their own shady guidelines.
Mr. Warshak replied that it would be fixed. Also had Jim Teegarden and Pam Butler reply to me. Pam assured me a credit was issued to my account. Emailed her 4 days later saying I had not recieved it and I was not through with them yet. Got my refund 4 days later for the full amount.

All this in January. I see they are still at it. But I have noticed that since ripping me off or shall I say trying to, that when one of their employees now replies there is a name. Also several Government agencies are investigating these people.

I think it will not be long before all their assetts are siezed and they are out of business.
For those of you trying to get a refund. I think it is your only chance. And do it quick because they are going down!

Company: Lifekey
Country: USA
State: Ohio
City: Cincinatti
Site: www.4enzyte.com

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