CVS Pharmacy
Rude service and incorrect billing

I've employed CVS shop # 4285 Timberlake Rd, Lynchburg VA 434 239-0311 for all a long time and also have seldom used another drugstore. I put a phone today to ensure my rx have been obtained by e-scribe as well as it had been hand faxed. The individual I talked with was really rude as normal, Mainly all the pharmacist within this shop are RUDE particularly Cindy McIneer she's a terrible pharmacist! Really rude along with a wise *ss and arogant, icant wait till somebody treats her or somebody in her household the way in which she treats people. Cassie Mason can also be rude, unhelpful, eager, and it has an extremely rude and unpleasant tone together with her speech. Additionally I'd an event where I'd insurance through Coventry subsequently changed insurance companies to Peidmont Area Health plan. My new insurance info was handed towards the drugstore team to weight in to the pc and also to tell them I no further was protected under Coventry anymore. Among the employees there extended to expenses the Coventry insurance and before I understood it, I had been delivered to selections by Coventry for $180.00 since who actually was placing the prescription in was utilizing the wrong info with payment and DUH the incorrect insurance carrier. I named the shop immediately to discover that which was happening and undoubtedly I talked with impolite ole' Cassie Mason she was rude performing as though it wasn't her/their problem which it obviously was a CVS error. She extended to inform me she'd return to me, and he or she might contact the work workplace plus they might return with me, which never occurred. Never did something to discover why your shop extended to bill Coventry. I named CVS with no-you could determine it out meanwhile I am in selections for CVSis wrong payment and never focusing. I also known as my new insurance that was PCHP - they described these were never charged for that programs which were under consideration. I put another phone to cvs talked with impolite ole Cassie again and he or she mentioned there is nothing she might do and anything on the finish was appropriate. I sent all my info to cvs and also to PCHP since I realized that the rules were various on a few of the rxis, And So I talked with Coventry plus they also established that cvs was nevertheless charging them for medications plus they were spending money on them but I had been no further included in them. I'd to pay for $180 to obtain out-of selections and waitied a few months for PCHP to re-inburse me for another personis negligence. I not have a great encounter when browsing cvs, I never store at your shop I store at Walgreens I'll possibly have all my medications shifted to Walgreens where I get handled beautifully. I'd prefer to state that Larry Kaus was very useful after I named to consult him easily might have a medicine along side a different one that I wasnt sure of. Thanks Larry. Additionally Wander Chong was very useful after I had another issue with my prescription he was excellent but did possess a heavy highlight and difficult to comprehend but we handled and He offered me very useful info regarding my medications. Again your pharmacy team and pharmacist are inconsiderate, rude, and inexperienced within the payment region! Should you proceed to allow these personnel confer with your customers how they do your shop won't have a lot more clients, person to person with grievances sure escape a heck of alot faster than the usual great supplement, I'd never suggest your shop # 4285 to anybody. Nevertheless there's one oriental or possibly Oriental small man that operates the push put window he's therefore fantastic, useful, and it has an amazing character, as well as its an extremely enjoyable dark woman type of short that walks having a little limp, she's also incredible I really like when either of these arrived at the screen.

Company: CVS Pharmacy
Country: USA

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