Ironwood Labs
Cash personal check # 3408 for $ 45.85 did't send product nor will send me a refund

Sent personal check#3408 for $45.85 for health supplement product, Ironwoods Labs cash check on 18 August. Product never received.

TelephonedIronwoodsLabs 203-567-1209 on 14 October 10 @ 12:15 P.M. ESTtalked to Brandy (Operator # 134) gave the following:

Customer ID# 1104178, Verified address, informed me refunded will be mailed within 45 days.

45 days expired

Telephoned Ironwoods Labs 203-567-1209 6 December 10 @5:12 PM EST talked to Mary (would not provide operator number) gave the following:

Customer ID# 1104178, verified address stated refund check sent out, returned because it was sent to Bluemont Virginia, zipcode. Verified address again to opererator, she forward situation to supervisor to re-issue refund check... informed me refund check will be received faster than 45 days this time.

30 days expired

Telephone Ironwood Labs 203-567-1209 5 January 1:45 P. M EST talked to Natashua (Operator # 141) gave the following: Customer ID# 1104178, verified address stated no refund check sent according to current records, stated supervisor will call to resovle issue with in 48 hours.

I told operator if this is not resolved in 48 hoursincident will be reported toUnited States Posal Inspector for investigation.

Note: Would like to sue company as much a current law would allow for its bad business practices, any attorneys up for the challenge?

Company: Ironwood Labs
Country: USA
State: Connecticut
City: Milford
Address: 500 Bic Drive Bldg4
Phone: 2035671209

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