Cvs
Customer Service

On 6/26/10- I went to store # 5590. I chose three beach chairs to purchase. Two of the chairs were in a stack of 5 total with a price of $17.99. When I proceeded to check out the cashier told me that two of the chairs were $27.99 each. I informed cashier of the sign of $17.99. She stated she would have someone check. At that moment a man walked up who indicated he was the manager went and checked, he returned stating that the chairs were in fact $27.99 each. I informed him that they were all placed under the sign that stated they were $17.99, he became arguementative with me. I told him that his approach was not professional and I have been a customer with CVS for a very long time and he should be aware that his store is new to the communtiy and certainly does not want to lose customers over his poor communication skills. I can certainly accept if there was an error in placement of these chairs, but cannot accept or tolerate such rude behavior from the manager of the store whom represents the pharmacy and should be a role model to his employees.

Company: Cvs
Country: USA
State: Florida
City: Melbourne

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