Proactive Solutions
Keep trying to make me pay for returned shipment

I want I'd browse the several grievances about how exactly the Positive Options plan treats their clients and also the misleading methods of the plan before I requested a for my child through the web. Its been a headache.

I really do think that the merchandise works for a lot of although not all. It did not work with my child therefore following a handful of deliveries, I named and ended the account. The client support representative advised me that there is another cargo on the road which I really could simply deliver it when I got it. It had been a discomfort to obtain her to stop the account. She attempted a myriad of techniques to convince me to carry on. It had been frustrating.

Months later once the last bundle came, I published 'go back to sender' onto it having a large black sharpie and required it to some nearby location that addresses email and deliveries. (I've managed additional undesirable deliveries exactly the same method with no dilemma.)

Per month passed after which I began obtaining payment notices from Positive Options stating that I owed for that cargo. I named customer support and described the problem. He questioned basically had evidence that I shipped it back and that I needed to declare number since I adopted the directions of the final repetition I spoke to so when you need to do 'go back to sender' there's no-documentation. Following a prolonged discussion, he explained he'd revise my documents and there must be no further expenses. Well... He was a liar since another statement arrived per month later and so I named customer support again. This time around, the repetition attempted to declare that I delivered it back too late and so I still needed to spend. Huh? I delivered it back your day it came! I questioned that and experienced the exact same dialogue I'd using the prior repetition. This new repetition made me exactly the same guarantees they set my bill. I wished this is the finish of it.

But no... I next began receiving expenses from the variety company in addition to 2 and 3 telephone calls each day. I responded the very first phone, described the problem and also the man claimed he'd revise my document and that I should not notice from their website again. Another liar. The expenses in the collection company and also the telephone calls from their website have extended. It's been over annually today plus they nevertheless are bothering me. Iam frightened to check out my credit since Iam confident they've broken it. I WOn't purchase anything I delivered back unopened.

I believe area of the issue with this specific organization is their unusual delivery plan. They deliver a statement months prior to the cargo occurs. From the period the bundle reaches you and also you return it, it could be a month or even more following the statement was delivered.

For anybody looking over this that really wants to attempt the merchandise, I'd recommend you purchase it from the kiosk in the mall. You'll be sorry should you purchase it through the web. There's also items which are just like advantageous to less at the local merchants.

Company: Proactive Solutions
Country: USA

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