WageWorks
Inadequate Customer Service

I posted my Bill for my spouse's connections simply because they required I confirm it had been an genuine cost... Not a problem. I approached my Optometrist and also the delivered mean itemized Bill for that connections. I delivered the shape in and WageWorks delivered me a notice they'd obtained and prepared the bill. Well, I occur to login to my consideration but still see-the standing of this $70 cost is "UNFAMILIAR." I contact them about the telephone plus they inform me the Bill was refused. WHAT? Why? We did not realize the Bill (SIGNIFICANTLY? EVERYBODY I SHOWED IT TO UNDERSTOOD IT)! Therefore, I find myself calling my optometrist to inform them WageWorks had workers which were not smart enough to comprehend an easy bill and that I required a written clarification of what I obtained on organization letterhead so they might comprehend it.

Therefore, that's where I'm at today. The point that truly annoys me is Wageworks NEVER bothered to inform me that Bill was refused. They actually delivered me a contact informing me it'd been refined although not a refusal! I thought it had been approved! Anyhow, it's another instance of many people looking for in whatever way to denie a state... They actually went to date to express "we-don't realize the Bill."

Company: WageWorks
Country: USA

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