Aetna
Scam and cheating

I, a mother of, now, 3 children, signed up for disability through Aetna (since we don't have state disability). I was pregnant with my 3rd child and wanted to be prepared for when I was on maternity leave. I was told that my disability checks would kick in 2 weeks after I entered the hospital to give birth. So of course I continued to pay into the insurance. Well, I delivered August 28thg 2008 and am supposed to return to work Nov. 9th 2008. Todays dater is Nov. 2nd and I have yet to receive a check. Its ridiculous. I called them 2 weeks ago to ask what the hold up was and they said they never got my claim. So I called my employer and they got a hold of Aetna and they finally admitted to having received the claim but it was pending due to the fact they needed my completes medical records (even though the forms Aetna said had to be filled out and returned were filled out and returned). So, of course I go through the hassle of calling the doctor getting them to fax me my records and I fax them to Aetna myself. They said they received them and it would take an additional 2 weeks to get my checks. Low and behold 2 weeks later no checks. So, I gave them a call this past Wed. They said it was still pending due to no medical records I said no, no, no I faxed them myself. Sure enough she found my records and 'supposedly' put it in the computers that they were received and so my claim would finally be processed, and to go ahead and call this upcoming Monday which would be Nov. 3rd to make sure it was processed and then I still have to wait an additional 2 weeks to get my checks. How ridiculous something doesn't sound right. I'll be back to work before I EVER receive a check that I PAID FOR IN THE FIRST PLACE. Come on!!!

Company: Aetna
Country: USA
Site: aetna.com

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