GEMB
Extra payment taken from my account on co-signed dental card

I co-signed for a Care credit acct for dental expenses to help out a friend. She lost her job and called them to say I am starting a new job training but cannot make my next 2 payments.

They called and harassed her but you can't get blood from a rock. So they started to call and harass me. I finally offered to make a payment and they put her on a C.A.P. (customer assistance program). For 9 months when her payment would go back to the full amount.

Her payment is due on the 16th of each month and they told me, that because I had made a payment for Oct., that she would not need to make a payment until Nov. 16.

They just took another payment out of my account today when I had only authorized them to take out the one payment.

I will call tomorrow and close my acct. I'm tired of people in a pinch being taken advantage of by dishonest vultures.

Company: GEMB
Country: USA
State: Texas
City: El Paso
Address: PO Box 981064
Phone: 8668694671

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