Ladies Workout Express
Told that death was only way to cancel my contract... Scammed by owner, crystal... Free 12 week trial was a fraud!

Health & Medicine

I signed up for a so-called FREE 12 week sauna trial in April of in which I would only have to pay the $39.98 monthly membership fee for the 12 weeks (3 months). Crystal, the owner of the Ladies Workout Express on 13754 Doolittle Dr., San Leandro, Ca, told me that weather it took me 12 weeks or 12 months to finish the trial, I would still only be responsible for the 3 payments of 39.98.

Due to the fact that I'm a full-time student, I couldn't go to the gym during my summer courses due to the intensity of the classes (I'm a nursing student). By the time I had finished my classes for the summer, I had already paid for the 12 weeks even though I had not been able to get to the gym.

In August I started getting collections letters from National Fitness Debt collection, telling me that I was delinquent on my payments. When I told them that i was on a 12 week trial and had already paid, they told me that their files did NOT show me signed up for a trial, only a 36 month contract. I told them that the owner had lied to me and that I wanted to cancel the contract and he told me that the only thing that could get me out of the contract was DEATH, then he laughed.

I went to speak to the owner on Tuesday, 9/16/08, and told her what was going on. I told her that i just wanted to finish the 6 weeks that i had left and be done with it. She said i had to start over and pay for the trial again!!


Company: Ladies Workout Express
Country: USA
State: California
City: SAN LEANDRO
Address: 13754 DOOLITTLE DR
Phone: 5103578493
  <     >  

RELATED COMPLAINTS

Ladies Workout Express
Lied about contract

303 Training Center
Bang Muay Thai 303 Training center, BJJ, MMA, Muay Thai classes in

Ladies Workout Express
Lady of America did not honor the contract cancellation policy, charged credit card but did not allow access to gym

Lady Of America - National Fitness Financial Systems
Ripoff

Ladies Workout Express - National Fitness Financial
Ladies Workout Express Refused termination / undue fees

Ladies Workout Express Aka Lady Of America
Ladies Workout Express AKA Lady Of America - misrepresentation in their selling practices and contract

Ladies Workout Express
16-wk Trial is a Ripoff and a Scam

Ladies Workout Express, Matrix Acceptance / Lady Of America National Fitness
Ladies Workout Express, Matrix Acceptance, Lady Of America National Fitness Ripped me off BIG TIME! Ruined my CREDIT! Lied! Cheated me out of my money! Total scam!

Ladies Workout Express
Watch out for their sales tactics!

Bally Total Fitness
Ripoff