Global Access, Oniel Deleon
Ordered medication, paid via wiring cash Western Union, they took money and never delivered product

Global Access solicited me by phone for a refill on a prescription medication I had been ordering from several different pharmacies over the last 5 years. Since I had never had problems with online ordering before and had been out of my weight loss medication for six months, I ordered a refill of Bontril.

Talking to a Paul Roberts... He said they had been having some problems recently with VISA or MasterCard approving purchases for medication and it was taking as long as 10-14 days to get approvals. And sometimes the approval does not go through. But they have worked out a solution, and if I follow these instructions, I will have my refill by 10:30 the next morning.

He taught me about calling Western Union and wiring the cost of $298. He said to tell Western Union that this is a friend of mine and I am just sending cash for them. The recipient was a person named Oneil Deleon, the city was Vegas, and the country was the Dominican Republic. Paul would go ahead and send me a prescription for 2 bottles of Bontril (90 pills each) and said the pharmacist would actually put 200 in each bottle to cover cost of wiring the money). He said Western Union will give you a control number of your wire transfer so you can track it.

Paul said when I receive the prescription the next morning, I should call him and provide him with the control number, so they can retrieve the money. I was a little skeptical, but he said not to worry because he cannot get at the money until I give him the control number. I wired the money and wrote down the control number. Two hours later, I was just checking Western Union, and saw that my money had already been picked up... Without me giving them the control number! My bad. Didn't know they could get it.

I then get a call from "Christine" at Global Access. "There has been a mix up", she says, and she is beside herself. She said that Paul, who placed the order, had messed up and ordered 2 bottles of 180 pills, instead of 90 pills. Oh No! Not only that, but the pills had been sent to the wrong address and the person who signed for them would not return them... They were somewhere in Utah! BUT... Not to worry, she has already ordered another 2 bottles to be sent to me, but it is still for 180 each. She can offer me a good discount of an additional $209 if I want to go ahead and take the extra ones. She said they are sitting at the FedEx location near my house and as soon as I wire the $209, she will call FedEx and they will be at my doorstep in 30 minutes. Told her I'd log on and call her back. Now I am very skeptical and at this point, I figure I have just lost $298. Still my bad.

I called Christine back and asked her for the FedEx tracking number. I wanted to make sure it was there. Didn't really believe FedEx was just sitting there waiting for her to call, so they could have it to me in 30 minutes. She didn't have a FedEx tracking number. I told her to get it before I would send anymore money. She said for some reason they have had trouble with FedEx giving them tracking numbers, and tried every excuse to not give me one. She said just go ahead and wire the additional money and all would be well.

I then asked her to let me talk to Paul Roberts. She said he had gone home because they had had an argument about his screw up. Hmmmm... Now Paul is unavailable. I asked to talk to her supervisor and she said he was very, very busy. I said I would wait on the phone. She said he would call me back and hung up on me.

Hmmmm... Now her supervisor is unavailable.

Fifteen minutes later, Christine called me back and, Viola! She had a FedEx tracking number. Funny thing is, that tracking number belonged to a package that was just sent 15 minutes earlier and NOT to a package sitting at FedEx! I followed the package being sent through FedEx online tracking, and even though Christine and friends sent something, they flagged it as "hold for pickup"... Fine... I'll play. The next morning, I drove 30 minutes to FedEx and picked it up. While the package was sent from Philly, the return address of the sender was:
Jason Ames
(801) 644-3862
3629 N 700 E
Ogden, Utah 84414

I called that number and the guy who answered said he was not Jason and hung up on me and wouldn't answer the phone again. I opened the package. There was my order... A section of the Philadelphia City Paper! Paid $298 for that paper...

I have now been calling and calling and calling, and leave messages. When Christine finally answered the phone (probably accidentally) and I told her who it was, I think she messed her pants. She said she is on another line and asked me to hold. I said no, but she put me on hold anyway... And their hold disconnected me after several minutes. I am currently leaving messages and really don't expect my money back.

I talked to FedEx and they were able to tell me that this package had been sent from someone walking up to the counter at a Kinko's in Philadelphia. They also said they have had a surge of this very type of fraud this last month. When I told her it was Global Access, she said they are one of the named companies doing bad business. Just be careful. They got my $298... At least I wasn't gullible enough to send the other $209!

Company: Global Access, Oniel Deleon
Country: USA
State: Pennsylvania
City: Philadelphia
Phone: 7186736181

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