Miracle Ear
Hearing aids for my 91-year-old mother with dementia failed

I took my 91-year-old mother to a Miracle Ear location and asked for a hearing aid that would be simple and easy for her to use. The cost was $4500.00. They fitted her for in-the-ear-canal aids that she was never able to put in her ears. My mother has dementia. I took her back approximately 6 times, and they ground them down, and they still didn't work for her. My mother lives in a residential care facility and eventually she lost her hearing aids.

I called and explained to the rep, and he said okay, she is still under warranty, so he could give her a discount. I told him to give her only one, because all she needed was the ability to hear when someone asked her a question or told her something. He charged me $500.00 for this one, and when we got it back it was the same style. She still hasn't been able to get it in her ear, and I can't even get it in for her.

I wrote a letter to the center and never got a response. I have sent a letter to the corporate office and have had no response as of this date. I don't expect one.

Company: Miracle Ear
Country: USA
State: Minnesota
City: Plymouth
Address: 500 Cheshire Lane North

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