Zooscape.com
Does not ship and does not refund my order Tokyo
- 11-17-2005
- 12
On August 13 I placed an order of about 250 US$ and the money was charged to my credit card.
On August 16 I received an order confirmation with the request to fax or scan both sides of my credit card (highly unsual!)
I sent a scan of my card and received no further mail.
On September 19 I claimed that the goods had not arrived.
On Sept 21 I received mail that the goods had not yet been shipped "because it was a busy time" but would now ship in 24 hours and should arrive in 5 to 21 business days.
On October 28 I claimed that the goods had still not arrived.
Received a reply that these should now arrive "shortly"
On November 14 sent mail that goods had still not arrived and that I would like to get a refund immediately. No reply.
On November 16 notified Zooscape.com that I expected a reply in 24 hours if not I would take further steps. No reply.
On November 18 filed this rip off report.
Sytze
Tokyo
Japan
Company: Zooscape.com
Country: USA
Site: zooscape.com