Bally Total Fitness
Not honoring 30 Money Back Guarantee
- 03-13-2005
- 1
My wife was told by the Manager, Adalberto Velazquez that she may cancel her contract within the first 30 days for ANY reason. No problems. After signing up and deciding to cancel they refused saying she had not fulfilled the 12 mandatory visits within the first 30 days.
Due to technical problems and other delays my wife was NEVER issed her Bally ID card and therefore it was never swiped each entry. They have her recorded as NEVER attending yet she was assigned a personal trained whom after two sessions asked to switch to another trainer IN THIS club. She felt the comments the trainer made were inappropriate!
Company: Bally Total Fitness
Country: USA
State: New Jersey
City: Saddle Brook
Address: 189 Route 46 West189 Route 46 West, NJ
Phone: 2018435666