CVS Caremark
Lack of servicee - Mail Order Pharmacy

Ordered by escript a prescription. There is nothing in place if the order fails. I was told when checking the status 3 days later that it was never revcieved. Doctor resent it. Checked 3 days later was told that my doctor was holding the authorization to ship. Was not told about the preauthorization requirements. They told me that if it was faxed then it would be 4 days to processes just that fax. Check status 1 week later and they said it was processed and pending shipment. So it will end up being almost a month to get my prescription filled. This is not acceptable.

Company: CVS Caremark
Country: USA

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