2WayTraffic
Unauthorized Billing
- 09-20-2011
- 14
A recent review of my mobile phone bill showed that I had been billed by 2waymobile for 2 units at a cost of $20.00. I had never authorized this charge and don't use text messagiong. It amazes me that I could have ever taken the steps to authorize this charge. When I spoke to the customer service I was told that they would put in a credit request for me to be reimibursed. Has anyone ever received a refund from them?
They would not give me any other contacts to discuss this issue but a search of the internet showed the following contacs: Sales Contact: Frans Van Hulle212-966-8600f. Vanhulle@emexus.com
Operations Contact: Jeroen Rozenberg212-966-8600j. Rozenberg@emexus.com
I intend to contact them to see what they say.
Company: 2WayTraffic
Country: USA
Address: 1515 Broadway 12th floor New York NY 10036
Phone: 18883532801
Site: movieqz.com