Webroot
Customer service Threatens

I had been a content webroot anti-virus application customer for three years. Their application had a problem in improving virus signatures. It'd freeze. I requested their assistance group online for aid. It got them 6 times to obtain back again to me. After I reported concerning the sluggish reaction their technology group member terry W. Endangered to not focus on my issue. I've never witnessed such low-level customer support. Envision a person service consultant threatening should you request customer support. Please never purchase webroot when the administration has this attitude.

Company: Webroot
Country: USA
State: Massachusetts
City: Cambridge

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