Gavel & Gown Software
Amicus Attorney

Beware! The program is terrible

I started by using this application 3 variations previously (4 years) and contains never run correctly. Even though product charges about 50% of comparable products (about $900 for 2 permits of the most effective end-product), the product has cost my practice much more than it saved my exercise: and tremendously greater than the exceptional products. I will let you know the reason.

First, the software is really unpredictable that on the regular schedule I should turn off my very costly host to restart the freezing cheap application. Important characteristics of the merchandise never function (despite improving and dealing with tech-support for actually times on-end): functions like going traditional functions, reviews functions, syncronization with additional applications, etc. And do not drop due to their point that should you simply up grade towards the new edition all of the issues may disappear: I Have been there and completed that... It is a rest.

Next, the organization costs too much for tech support team in accordance with the worthiness of the merchandise: tech-support is approximately $299 as the application itself is just about $599. When the person isn't a, the consumer is for certain to require tech support team to be able to deploy or run the program on a continuing basis. You'll remember Stage Number 1: the program is unpredictable.

Next, techsupport and customer serive are really incompetent. The user needs to delay on-hold 30-min to at least one time for frontline tech assistance (the people who know-nothing and study options from the software), so when the user finaly reaches frontline techsupport the user is undoubtedly informed that 'the situation is likely to be increased and somebody from minute-point techsupport will-call [person] back.' The thing is that tech support will give you the consumer with neither a period or each day for that call back, therefore the person needs to perform a game title of 'delay-and-notice.'

Next, and maybe many frustrating of, when the person reaches minute-point tech-support their issues might be beginning. On several occasion, minute-point tech support has triggered my host to turn off completely—where stage I had been informed that the more mature expert might contact me back—followed closely by an unexpected hang up of the telephone. Consequently, I've needed to employ numerouse outside professionals to obtain my host ready to go again. To disibiew the audience of any misgivings the audience might have about my gear, its a brand new brand name raid host having a genuine microsoft business host OS: it isn't my electronics. I'm not just a lawyer but I'm MBA graduate of the well known private-school about the east shore: I am not likely to note the title of my favorite alma matta for concern that my silly choice to buy this application may somehow reflect upon the caliber of the establishment.

If you should be taking a look at purchasing Amicus Attorney, do not. Should you choose, you'll be sorry. I'm.

Company: Gavel & Gown Software
Country: USA
State: Texas
City: Austin
Site: amicusattorney.com

  <     >