Xsorbit
Xsorbit provides bad service

I registered with this company last year. Half way through the year the board stopped working. I try to get a hold of them and got the machine and my emails went into oblivion! Then I thought I'll wait till year end when they send me the renewal letter then I'll cancel it but NO, they renew my account and automatically charge to my PayPal! (I didn't know they can do that and for a "company", shouldn't they send me an email to ask me about it? At least since my board hasn't work since June!!!) I call and send an email to them the day they renewed my account and got no reply (of course they won't reply - I'm trying to cancel my account!). I continue to call 3 days in a row after the renewal date and got the machine. I finally got hold of a lady named Valerie who sent me an email that sums up "we don't do refund" and didn't bother to consider the fact that I've been trying cancel my account SINCE the date of my anniversary AND that my board is still not working (Firefox returned a message that board can't be found!). If I'm paying for it, at least get my board working. I'm really unhappy with this company. Don't register with them. Take your business to "real" company!

Company: Xsorbit
Country: USA
Site: xsorbit.com

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