Ethan Allen
Customer support

I'm writing with respect to my 84-year old Mom. She was buying at Ethan Allen to get a seat. The salesman took advantage of her. She informed the salesman about her poor back, and also the salesman stated she'd exactly the same issues with her back. She advised my Mom that since she began resting on her behalf Ethan Allen bed the discomfort has miraculously disappeared! She spoke my Mom into purchasing the same bed. Our mom was confused and requested a king size in the place of a complete size, that will be what she required. While it had been shipped she acknowledged the mistake. The shipping guy stated that the mistake could be fixed and also to maintain the king as the complete could be requested. Therefore she's been resting for weeks on the king bed along with a complete box-spring. 24 hours later she named the girl who waited on her behalf and also the lady guaranteed Mother that "they'll allow it to be right.". After numerous telephone calls to ethan allen comprising months, they ultimately named her back and stated that they CAn't get back or substitute her bed since it continues to be utilized. Our mother was informed they'd substitute it by a couple, the shipping guy and also the saleswoman. I've submitted a using the bbb and plan to document numerous grievances with different companies. Has other people had comparable encounters with this specific Cincinnati oh ethan allen? Any guidance?

Company: Ethan Allen
Country: USA
State: Ohio
City: Cincinnati

  <     >