Sleep Outfitters
Poor Customer Service

We purchased a queen set in January. It now sags and has springs sticking out. It was inspected and found defective. But to get a new mattress they want me to pay 50.00 for delivery of the replacement. Why should I pay for replacing a defective product. They delivered the original one free, the replacementn should be free also. Who does that? I will not use them again, they do not stand behind their product, they do not respect their customers. I won't recoomend them to anyone.

Company: Sleep Outfitters
Country: USA

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