Weylandts
Lazio Sofa and Day bed don't match

Furniture & Equipment

I purchased a large part couchsofa from Weylandt Fourways this past year Oct. The couch came 8 wks later. On examination, I realized that the couch and also the daybed weren't joining together precisely (the joints weren't joining up) which the there is a color variation. Weylandt Factory supervisor found examine along with a new sofa was requested. Several wks later, a brand new sofa was shipped. Exactly the same issue was mentioned and that I talked towards the saleslady at Fourways department. It was all throughout the December vacations therefore there is a rest in criticism returning callsemails etc.By January, I'd nevertheless not noticed from anybody re the sofa tale so-called and sent the related people, simply to be informed the criticism was today UNACCEPTABLE which it had been left too much time. After creating an enormous fascination, I ultimately talked for their Customer Support Department who aimed my protest towards the producers, Simply Couches. They've answered (after I delivered them pictures displaying the standard) stating this is how they make sure they are and they were authorized by Bob Weylandt and they create countless these couches and also have never gotten a criticism. It is beyond me how they are able to warrant a R20 000 sofa by stating this is the way it's...


Company: Weylandts
Country: USA
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