Sugar and Spice Canopy Bed
Horrible from beginning to end!

I visited buy a cover bed for my child March 23rd. I had been originally likely to use it layaway since I have wasn't shifting until Nov. 15th. The salesperson recommended that I simply provide a benefit day in the place of Layaway, so when I arrived at spend it off it'd be delivered quickly (11/16) which created no feeling but adopted his guidance. After I went directly into spend it down on 11/10, I had been informed that the items weren't accessible, and also the component could be shipped about the 16 and also the backorder items on Dec. 4th!!! HUH??? (1ST) After displaying my dismay, the supervisor proceeded to repair this problem but calling/contacting the customer of the merchandise after which stated he'd some show items he might provide us and we'd need to get the screws ourselves in a electronics shop and ostensibly makeshift this mattress! Huh?! (2nd) following this was undesirable in my experience when he didnt actually understand what real items included what and what we'd absolutely need... Reduced and see the rear order product was available nowadays for shipping before 12/4. Today the whole point could be on 11/20. Okay per week later than anticipated but appropriate. Once the supply guy turned up... HE'D THE WRONG COLOR MATTRESS! Despite the fact that his purchase form stated WHITE subsequently introduced a brown sleep. I questioned how this may occur he proceeded to inform me it had been within the container and couldnt see the colour. Our next issue was nicely may be the shade about the container? He explained yes but he doesnt consider the shade simply the amount!? HUH!!!???! (3rd) I questioned him then there has to be a bright mattress back in the factory and he explained yes possibly, but when therefore it goes to a different client!!! LIVID I competed towards the nearby shop where I bought the mattress, the initial manager that assist me before wouldnt actually emerge to talk to me, and delivered another supervisor. Our one issue to him was am I likely to obtain a mattress nowadays? He mentioned there is no means!!! Whathuhwho???!!! My next reaction was reimbursement check please! Never again in this whole life!!! Still waiting on refund!!!

Company: Sugar and Spice Canopy Bed
Country: USA
State: Massachusetts
City: Stoughton

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