Room To Go
Bad customer service and delivery

Furniture & Equipment

I purchased Concours 3 Pc Livingroom and Coffee-Table from Space togo at Austin, Texas, 3

Sent per week later:

Finish table in the place of coffee table.

Love-seat was damage about the knee.

I called customer support. They requested a brand new knee for alternative and specialist to repair the love-seat. I'd to return towards the shop to obtain the best coffee-table and settled the distinction.

Fourteen days following the 1st shipping, got several calls to verify the Next delivery and also the technology in the future within the 12-4 PM screen. The specialist arrived at 11:15 AM. I acquired the phone call in the technology man stating he'll Waite just 15 minute. We got towards the home in 15 mins. He was eliminated.

I called the client support within that same time and protest. I had been on-hold for very long time AND NEVER significantly aid. The one thing they are able to do is re schedule another Technology time.

That Is not the very first time they completed this. I purchased 2 family room models from RTG and them both had POOR shipping problems. This really is losing our situations due to their error. Every time we * 4 hours simply to Waite for that deliveries.

We paid top-dollar for really POOR & PULL customer support and shipping from Space Togo. Never buy from place togo again!!


Company: Room To Go
Country: USA
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