Bob's Discount Furniture
Quality and handling of repair

Furniture & Equipment

On 7/3/09 we purchased a reclining sofa and love seat for $999.99. It had been shipped on 7/8/09 and by 9/29/09, that's right, 2 and 1/2 months later 3 of the 4 recliners were damaged. Along the way of shutting the recliners the system simply bent. I named also it required 14 days for anyone to fall to inform me they have to purchase components. The person explained it'd have a handful of months to get the components. The components is likely to be shipped to my tackle after which I'd need to put up another visit to possess somebody fall and do the repair. Following a month of waiting I named the client attention to discover that it'll certainly consider 16 MONTHS TO GET THE COMPONENTS. I ought to expect it january 16th... Then i have to call setting an appointment to get the repair completed. We owned the furniture for only 2 along with a 1/2 weeks however it will require 5 months to possess it fixed... Completely ridiculous... We shall never buy another furniture piece from any frank shop again...


Company: Bob's Discount Furniture
Country: USA
State: New Hampshire
City: Manchester
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