Value City Furniture
Worst customer service

Furniture & Equipment

I purchased over $2,500 in furniture from Value City over a month ago. All but the coffee table was delivered to my apt. I was told it was suppose to deliver 2 weeks after the 1st shipment of furniture.

I went ahead and scheduled a house warming party the following weekend since I was suppose to have my table and my apt would be completely furnished at that point. Needless to say the day of the 2nd delivery comes and no coffee table. I called them and they tell me its going to be delivered next week after my housewarming party.

No phone calls! No letter in the mail! Nothing! How could a company not notify you that your furniture is not going to be delivered I have no clue. I haven't experienced such bad customer service in a long time.


Company: Value City Furniture
Country: USA
Site: vcf.com
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Allure Funiture Designs
Took money and no furniture!

Bobs Discount Furniture
Terrible experience

Star Furniture
No delivery

Sofa Mart
Terrible experience

American Signature Furniture
I paid for two rooms of furniture, my cocktail table was not available throughout multiple deliveries, they found a table and was delivered the markdown table patched up for a 25.00 discount

Ashley Furniture
Terrible customer service

Barnes Furniture
Ripoff, takes my money without delivering purchased product. Springfield Virginia

Ingram Home Furnishings, Jeff Myers, Teresa Myers, Mark Ingram
Ripoff delivered bad furniture won't return calls won't deliever furniture paid for empty promises of delivery 5 months and going

Valspar Corporation
Guardsman Failure to provide warranty repair service

Breuner's Furniture
Endless Delays, NoCommunication, Damaged Furniture, Dishonest

SUBMIT A COMPLAINT