Sears
Run-around from customer service over new Samsung washer

Furniture & Equipment

I have been dealing with customer service for 1 week all I got was run

Around I would get one answer from one
another from another I would ask to talk
to the same person I was dealing with no
you cannot talk to that person. So long

Story short I have a new samsung washing
machine front loader that does not work
do not purchase anything from sears because if anything is wrong and you have to deal with service all you will get is a headache and phone ear for 2 hours


Company: Sears
Country: USA
  <     >  

RELATED COMPLAINTS

Sears Service Center
Samsung Dryer Belt Failure and Week-long Wait for Part

Sears
Front Loader Washer Nightmare

Sears
Five Calls Needed to Reach Help, Reps Cut Off Callers Despite Warranties

Sears
Washer Replacement Promised Within 48 Hours Never Delivered

Sears Canada
My Poor Grandmothe

Sears
Five Phone Calls Needed for Washer and Dryer Repair Appointment

Sears Home Repair
Service Problem Resolved After Facebook Post and Case Manager Help