Sears
Sears, YOU SUCK! When it comes

Sears, YOU SUCK! When it comes to customer service.

My Kenmore diswasher stopped working after four years. Leaking all over the floor so i went online to set up an appointment to have their service department come out to the house and look it over. For their fee of $50.00. I took off work a half a day just to make sure I would be there when he arrived. You have to schedule morning or afternoon with them. So I get home, Hang around the house all afternoon and when it gets to be about 5pm I decided to call and find out where this guy was. Well after 10 minutes of talking to their HI Tech Crap of an automated answering service I got some one to talk to. They tried contacting the service vehicle but of course the excuse I got was that their computer system was down. You know how many times I have heard that. Give me a break. To say the least I lost a have days worth of wages becuase of this and I canceled the appointment. Never ever again will I rely on Sears for anything. YOU SUCK, Sears!

Company: Sears
Country: USA

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