Sears
Dishwasher Stopped Working and Technician Never Arrived
- 07-22-2007
- 8
Sears, you suck! When it comes to customer service.
My Kenmore dishwasher stopped working after four years. Leaking all over the floor so I went online to set up an appointment to have their service department come out to the house and look it over. For their fee of $50.00. I took off work a half a day just to make sure I would be there when he arrived. You have to schedule morning or afternoon with them. So I get home, Hang around the house all afternoon and when it gets to be about 5pm I decided to call and find out where this guy was. Well after 10 minutes of talking to their HI Tech Crap of an automated answering service I got some one to talk to. They tried contacting the service vehicle but of course the excuse I got was that their computer system was down. You know how many times I have heard that. Give me a break. To say the least I lost a have days worth of wages because of this and I canceled the appointment. Never ever again will I rely on Sears for anything. You suck, Sears!
Company: Sears
Country: USA