Home Depot
Project Loan Quoted at 7.99% Became 13.99% After Six Months
- 04-17-2013
- 70
Back in September, my wife applied for a project loan at Home Depot, and we were told that the interest rate would be 7.99% for 84 months, with a 6-month grace period before starting to pay the loan. Six months later, when the first payment was due, we found out that the interest rate was a staggering 13.99%! Unbelievable! Talk about hooking and misleading a customer.
My wife holds a credit score above 750, and we are very disappointed at the deceiving practices from Home Depot. This is the perfect way for a company to lose a customer for life. If Home Depot really cares about its customers, it needs to honor the initial 7.99% that was told to us. We are very, very disappointed at how this has been handled.
Company: Home Depot
Country: USA