Jack In The Box
Bad Service

Went to Jack In The Box last night ordered a Jumbo Jack with Cheese No Pickles. Time was 7PM 2-7 at VanOwen and Balboa St.in socal. Took order wrong added extra pickles. Would not make new burger refused to give refund.

Tonight decided to goto Jack In The Box two miles North at Balboa and Roscoe Blvd. Ordered new All American Burger. Girl making sandwich her name is Sarah or Sara unsure which. Ordered with no pickles which the receipt said no pickles. Today's date was approximate 5:15PM at 02-08. Got home, meat seemed undercooked and not hot. Burger patties were thin and cheap. Cost of this burger was $3.79 seemed overpriced. Went to bite in and there were the pickles. It seems the employees at both stores on two different evenings who made the food are unable to make burgers the way they are ordered. For tonight's order the receipt number is "Drive Thru #123 and the store number is JIB #307 The manager Maria was courteous and did refund the money, but why the awful experience? Shouldn't you get hot food that is matching the high price in quality the way you order it? Evidently we will not be going to JIB restaurants anytime soon for their poor service.

Company: Jack In The Box
Country: USA
State: California

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