Wendys
Ude manage

I visited establishment on Thursday June 11th

At 2:07 P.M. After picking up my son from school. We went through the drive

Thru because my son was hungry I had to repeat my order 3 times so the drive

Thru attendant could make a complete order. At that time I asked that he

Sandwiches Baconator and Double Bacon Ultimate be free of onions as

My son is severely allergic and by eating an onion or having the juice of an

Onion he could go into antifalactic shock and possibly die. When my some reached

In the bag to get the sandwiches out neither was labeled and he opened them to

Find onions on the sandwiches. I called the store and they said to come back

And they would make it right. Upon returning to the restaurant I had asked to

Speak with the manger to let her know of the situation. First she tried to put the

Blame on the drive thru and then she started to blame me. As I explained she

Sort of stomped off and told the sandwich assemblers to make them how they did

And that she did not appreciate BITCH’s like myself to cause her problems

And that it was now $ 20.00 down the toilet again for me not making the correct

Order known. She then precede to tell other crew members back in the back very

Loudly that I was every name that you could imagine everything but a white

Women. When she returned to the counter after slamming my food to the counter

Top I asked her for her name and corporate number so I could call and make a

Complaint since everyone in the lobby was able to hear the filth coming from

Her mouth. She refused to tell me so I got her name from her name tag and she

Ripped a receipt from the ticker machine slammed it to the counter and said to

Call if I had a problem. As I was walking out the door she made a few more rude

And not so professional comments to another customer and the cashier at the

Counter about my ordering skills. And said there was no way anyone could

Die from eating an onion and I was basically full of shit. I would appreciate

If you could inform that young lady that this is not the way to treat your

Customers if you expect to have any business.

Company: Wendys
Country: USA
State: Washington
City: Longview

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