Cingular Wireless
Sister Billed Over $1000 and Manager Gave No Explanation

Electronics and household app.

Well my sister has been going through a lot with Cingular too. They are trying to charge her over $1000 for a couple of months for service. She disputed the amount in which she was told by one of their customer service reps that there was about $1094 that seemed not to be right on her bill, after weeks of back and forth calling and getting her SBC DSL service interrupted, Some fool that claimed he was the manager said, Well, I looked over your bill and you owe the money, my sister asked him why was she being billed for 3 months back and why didn't they bill her for the charges in the month the were to supposedly took place, This fool is going to tell her that she talked for 100 minutes to the same person one day, That was his answer to her question! I told her to keep all of her copies of her bills and go talk to an attorney! Everyone is not lying about this, I'm going to tell her to visit this site as soon as she gets off work. Further more to those Cingular people coming on this site to uphold their company, need to get the hell back to work, take some ethnics classes and find out why are all these people are getting over charged for their crappy service! I will never tell anyone to join Cingular, I'm happy I didn't! Hope the rest of you and my sister get your money back from them, don't stop keep trying!


Company: Cingular Wireless
Country: USA
State: Illinois
City: Chicago
  <     >  

RELATED COMPLAINTS

Cingular Wireless
Billed $164 Instead of Usual $38 After Switching Service

Cingular Celluar
Ripoff

Cingular Wireless
Poor Customer Service and Charged for Replacement Phone

Cingular Wireless
Rollover Minutes Lost After Move and Card Charged After Termination

Cingular Wireless
Disputed Bill Sent to Charge-Off and Service Turned Off

Cingular Wireless
Activation problems, double line charge and billing through SBC

Cingular Wireless
Phone Bills Jumped to $1,000 With Hundreds of Text Messages

Cingular Wireless
Text Message Charges Over $1200 Led to Collections Calls

Cingular
Delayed roaming charges inflate balance, $150 termination fee quoted

AT&T Wireless - Cingular
Told to switch every line to Cingular to service broken phone