General Electric Dishwasher
GE Dishwasher Model #GSD6200G00WW

The heating element at the bottom of the dishwasher is turning the plastic bottom underneath dark brown as it is melting the outline of the element into the bottom and if I do not turn it off prior to the dry cycle then it smells like burnt plastic. There is a groove in the bottom now because it has begun to melt the plastic. I spoke to Bill Bauer, a GE Executive, after writing a letter to Jeffrey Immelt, President of GE, and he sent out a technician at no cost to us. It would be a $307.42 repair so I called Mr. Bauer and he said "the dishwasher wasn't worth that kind of money for a repair". We have had this for about 3 to 4 years and I remarked that an appliance should last at least 10 years, that the heating element is an integral part of the design and might cause a fire. Mr. Bauer didn't really care, wasn't interested in my remarks and made no offer to pay for even 1/2 of the repair cost. Apparently GE no longer makes quality appliances and doesn't care about the consumer.

Company: General Electric Dishwasher
Country: USA

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