Best Buy
Worse buy ever - Return Policy

I bougth a HP OMNI 120 all-in-one computer at best buy, one week later it was all black. I took it to the store and they replaced. Less than two month later the new computer was all black again, I took it again to the store but this time I wanted an exchange, because I don't want to go to the store every month to fix it... Surprise... I was out of the time limit for exchanges or returns. I leave it at the Geek Squad and two days later I have to call. They said I have to pay 200 dollars to fix it because it is infected... Really??? A computer less than 2 months old that I just use to work? And when I bought it they instaled the antivirus. I feel they just wiped their hand clean and as I told the manager now I'm screw, ok but I'm not paying one more cent to you, and I don't pretend to go to Best Buy anymore and I don't recomend anybody to buy any of their products.

Company: Best Buy
Country: USA

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