Cingular Wireless
Mailed Plan Offer Refused When Customer Called to Switch

Received a letter from Cingular addressed to me talking about a plan of 1000 minutes for 39.99 and a camera phone for 49.99. I called cingular to see about switching to that plan and was told I could not switch and if I want the camera phone it would be 99.99 with a two year contract of 149.99 with a one year contract.

I told Cingular that if I was not able to switch to that plan then why did they send me a letter telling me all about it. Of course they had no answer. Do not think it is right for them to solicit me with a great offer and then when I contact them tell me I can't get that offer. I have been with Cingular for about 5 years and this is the first problem I have had.

Company: Cingular Wireless
Country: USA
State: Georgia
City: Atlanta
Address: 5565 Glenridge Connector Suite 1300
Phone: 8662464852

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