Best Buy
Total worst in customer support

BESTBUY HAGERSTOWN, doctor MAY BE THE ABSOLUTE WORST IN CLIENT SERVICE…and they promote faulty item and cause you to feel just like it's your problem. I've never been handled so poor prior to starting in the shop and heading completely as much as the Organization degree.

I bought a notebook in the Bestbuy in Hagerstown. I also buy Geek team bundle, that I had been lied to by what you receive with this specific package in the Bestbuy in Hagerstown, doctor. 30 days and 3 nights later the pc caught fire, I'd to have a day-off function that converted into 2 due to Bestbuy in Hagerstown, doctor. I got only perspective from customer support and was designed to experience as if it was my problem. I ultimately could trade-in the pc that caught fire for a different one which was $50. More, I needed them to obtain might work off the very first pc; use it the 2nd computer plus they desired to cost me $100.00 for that…

To begin with I had been informed from the revenue man that I bought this geek team bundle and that was suppose to become advantageous to that? The supervisor in the customer support explained that wasn’t contained in what I bought and essentially condoned their sales agents to lay to create a dollar and rob the usually public.

I acquired the 2nd pc house also it didn’t function. I had been informed by customer support when anything is incorrect using the next pc that I'd need to contact the maker since I consumed my return percentage? I named BESTBUY customer support headquarters they stated that is likely to be good, I will provide the pc back they'll back-up the job in the pc that caught fire without getting me NOWADAYS!

Currently bear in mind that I've 880.00 bucks tangled up within this pc and 2 times lost-work that will be one more $400 along with a month-worth of function that's still about the drive of the pc that caught fire.

I had been informed by Rob Winkleman from BESTBUY head-quarters that I will return to the shop and they'll repair this case and back-up my new pc using the previous month-worth of function NOWADAYS. WELL THAT DIDN’T HAPPEN… I had been informed that it'd consider three to five business days and Rob Winkleman wouldn’t reply his telephone next. Thanks for nothing bestbuy hagerstown, doctor. They cost me monthly of work that i can't recover and 2 days missed pay. And that i will tell everyone that'll hear what they did.

Company: Best Buy
Country: USA

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