Best Buy
Poor / no warrenty service

I purchased a Dell lap-top on the vaction journey in MN at Bestbuy. I don't possess a shop near me, and so I thougt this can be a good-time to purchase. Well I had been incorrect, the Dell drive failed. I named Dell who stated they'd deliver me out a brand new hardrive with-in 3 bussiness days. Child, I had been happy I purchased a dell, till I acquired a call-back from Dell declaring that since I have purchased the pc in the Bestbuy shop they might not supply me-any warenty function. I subsequently named BestBuy who stated I'd to create the lap-top to some shop. I recommended them that I reside 2 hours from the Bestbuy shop. Nicely lengthy tale... Outcome after 8 hours of telephone calls... BestBuy won't take anything purchase email (even although you purchase in the internet). I attempted to contact Corp. And keep in touch with An Area MGR, following a week of no-call back, I named client matters (BESTBUY) and was informed that MGRis don't talk to the client... Thats great support there. Don't purchase a computer from these men until u live purchase a shop. I set THE BRAND NEW pc out-of my very own wallet $170. Oo.

Thanks Again Bestbuy

Company: Best Buy
Country: USA

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