Tracfone Wireless
Ripoff order phone online with guarantee money back, doesn't work in our area, won't take phone back

Electronics and household app.

Ordered phone on line with 100 min card. Paid $29.99 plus shipping and tax. Card inside said within 30 days of purchase guarantee money back if not satisfied.
After 5 phone call and 10 email to them the phone still is either roaming or no service at all so I called this number they had on the money back quarantee to send it back and she tells me that I can't send the phone back because the phone was free when I got the phone card but if I pay for shipping and handling they will send me another phone.

Why would I want another phone that doesn't work in this area when it had a money back guarantee in the first place. I ordered this phone on line on aug 8 th so it is within the 30 days.


Company: Tracfone Wireless
Country: USA
Phone: 8003232366
Site: www.tracfone.com
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