Asurion Cell Phone Insurance
Fraudulent charges

This can be a business who works together with all of the main mobile phone companies, including Verizon, with whom I'd my agreement. The agreement claims that to get a deductible, they'll overnight you a brand new telephone.

I ruined my telephone plus they did overnight another Droid. Nevertheless, it didn't function, and had scores about the experience. They over nighted a second telephone, again it seems to become restored. That one worked however, and at that time I truly required a brand new telephone.

They supplied return covers, that we used-to return both telephones (my unique broken one as well as their low-operating alternative), within 5 times. I'm today receiving telephone calls and characters declaring they just obtained one telephone and certainly will bill my charge card $430.00.

I now see the net is saturated in this type of criticism plus they have now been section of a-class action suit regarding this kind of conduct. Based on the really rude lady with whom I talked again-this week, there's no option, with no method to monitor the bundle back. So that they can easily state they didn't obtain it and cost the customer a amount of cash without any method to stop them.

I was also not informed Verizon didn't handle the alternative telephones internally and employed an outside business for this type of factor.

I've approached my condition Attorney-General to determine what type of consumer-protection we've and that I may match this with my charge card business aswell.

Company: Asurion Cell Phone Insurance
Country: USA
State: Missouri
City: St. Louis

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