Virgin Mobile
Htc evo purchase

5/31- requested a brand new HTC EVO inside an hour of the launch, guaranteed and assured to receive it by 6/1

6/1- call forward for that following range, no following number accessible, no telephone.

6/2- demand following range, no following number the purchase was not posted.

6/3- demand following range, informed the telephone was sold-out, waiting to become delivered, purchase was on-hold, purchase was awaiting a cost agreement number *charge turns up on my charge card, *

6/4- broker "Isaac" guaranteed the telephone could be sent by 6/7 at newest, sent the cost agreement number by my credit card organization, more increased beyond tech-support to back-office

6/5- informed the purchase couldn't be processed or shipped along with a fresh purchase must be prepared, $11.99 credit turns up on my Virgin Mobile consideration, threatened to contact the FTC along with a attorney for scam and robbery

6/6- named virgin Cellular USA Tech-Support headquarters in Florida, contact my CC organization to try to launch my resources, was requested when the payment address was proper about the purchase, named VM back again to examine the payment address (that was wrong), experimented with correct the tackle, required an order termination, named my CC organization to mail VM to get a launch of funds type, Named VM and prepared a scam alert for my telephone, informed my CC organization who e mailed a launch of funds form towards the fraud division of VM, VM scam emails me with a few dismissive email saying that it had beennot VM problem, I email back declaring that my CC organization has approached them-and is expecting VM to deliver the finished discharge type for my $320.99

6/7- VM scam calls ME to inform ME it isnt likely to occur as a result, I advise the broker it currently is occurring and also the broker "scolds" me for utilizing a prepaid charge card on my deal, I advise the broker it's for precise circumstances as this also it might behoove him to deliver the return mail, broker Directs return email with 168 BYTE connection having a CC to my current email address, there's no information included in the email.

6/8 01:35 AM - Our CC organization directs ANOTHER mail declaring to resend the info since there is no information within the document, expecting an answer.

All The above required more than 30 HOURS about the telephone to accomplish with Virgin Mobile. I've named Mexico, the united states, Nicaragua, and also the Philippines, I've been cussed out in Spanish, Taglog, and Portuguese by Virgin Mobile providers. I named my CC organization and got the agreement rule to publish the purchase, I named and required the shape release a my resources, I've been lied to and defrauded of the certain period of shipping with a Virgin Mobile broker. I've talked to more than 25 various VM brokers previously week and 3 brokers for my CC. I've suffered delay times more than 40 units from VM with this problem, and that I have required telephone calls to become drawn over it. I've been hung-up on, badgered, scolded, berated, chastised, spoke around, condescended, and put through all of the automatic lies the brokers are qualified to provide. It has been an extremely discouraging problem so. Because youve read this, today for that great material,

Virgin Mobile Collection 3 tech-support in america: 1.877.600.8065 THAT IS A REAL VIRGIN MOBILE CONSULTANT IN THE UNITED STATES, NOT REALLY A 3RD PARTY COMPANY IN A FOREIGN PLACE! Retail boss title JULIANN

Scam department: fraudalerts@virginmobileusa.com AN IMMEDIATE EMAIL TO VIRGIN MOBILE SCAM DIVISION, ADDITIONALLY LOCATED IN CALIFORNIA.

908.607.4718 The boss within the scam division, his IMMEDIATE point. Their title is Steve, somewhat rude person.

Company: Virgin Mobile
Country: USA
State: Indiana

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