Virgin Mobile
Overbilling with no dedication and insufficient problem

I'd an initial agreement with Virgin Cell that was because of complete in July. I posted my telephone (Imate E-Jam) for repaires, used to donot actually get a mortgage telephone togo with my sim-card, Virgin Mobile simply anticipated me to hold back 21 business days before getting and making calls.

I then went 21 business days later, to colloct the telephone. I had been informed the telephone isn't back and there can be a charge that I have to spend. Once the phone was passed in, there is no Administrator charge displayed about the bill, and because of the proven fact that no body in the Sandton Virgin Mobile experienced the decency to contact me and inform me of the standing of my telephone, it required Virgin Mobile 17 weeks to try and aid or I call it passe the bark simply because they offered me a phone that worked to get a week and quit functioning.

Subsequently teres the problem of my update. I upgraded to a different bundle while my additional telephone was in repairs. Regardless of this, Virgin Mobile extended to bill me for my prior agreement even if it'd finished. I informed them of the 18 times previously plus they guarantee to contact me back, but no body calls me back. After I contact, I actually donot acquire the exact same individual who created a the final moment I named.

Company: Virgin Mobile
Country: USA

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