Boost Mobile
Replacement Phone Arrived With Broken Screen, No Battery
- 06-06-2012
- 17
Electronics and household app.
May 1st boost mobile ended all nextel towers in MN, at this point they are offering either a free replacement phone or 30% off a new phone. Sadly I just bought my *new* phone 3 weeks before they started this operation. So they notified me of this and offered me a 29.99 phone for my 70.00 phone. I declined that offer after they sent me that phone it came with a busted screen and no battery or charger. (how am I going to use it?) so I called back and they said I have to "just deal with it" very unprofessional, also I called them today 5 yes 5 times and guess what? Yes they hung up on me all 5 times.
I would like to join a class action lawsuit against them and show then that no matter how big you are the customers ALWAYS MATTER!!! I will be calling them again tonight to re-attempt to get this issue fixed for the last time its been a month and my current cell phone is dropping calls has no signal at all and doesn't get text messages like it should also can't even surf the web and I have to pay for this? Who's with me to start a class action lawsuit?
Company: Boost Mobile
Country: USA
Site: boostmobile.com