Exactta Communications
Exactta The product NEVER worked. Customer service is horrible. I am still waiting for my refund. Complete rip-off

Electronics and household app.

This company uses another company to sell their international SIM cards at the Madrid airport. When I landed in Madrid, I needed a local SIM card, so I bought this SIM at the airport. When I inserted the SIM card into my phone, I was told that there was no balance left. I had just bought the card for $327.07!

I have been fighting with this company since then (for almost 2 months now). There are a number of complaints against their product, customer service, and refund policies:

I was told when purchasing the sim card (at the Madrid airport) that the rate for each MB was 9 cents. When I asked them to send me a itemized bill, the rate quoted was $20/mb - what a difference!

When a different sim card was placed in the phone, it worked perfectly (no freezing). Therefore, the problem was clearly caused by the Exactta sim.

I paid $327.07 when purchasing the card. The bill that they sent me had a balance of $203.


Company: Exactta Communications
Country: USA
State: Florida
City: Miami
Address: 1900 N. W. 97th Avenue Suite N
Phone: 18772483203
Site: exactta.com
  <     >  

RELATED COMPLAINTS

Exactta Communications
Misleading sales statements, appalling customer service and refund policy

Exactta
When service does not work, they will not refund you any money even though when you sign up for the SIM card, they tell you they will

Latin America Enterprises Inc
Horrible service designed to steal some tourists money at the airport

International Satellite Communications
Calling customer?

Midland Credit Managment
Credit Reporting and Collection Rip Off

Bbg, London, Gb
Fraudulent company

American Airlines
Neglect with children

Iberia
Lost luggage and put on stand by

IOS telecom
Chicago O'Hare Airport Payphones payphones, chicago O'hare airport, charged credit card, wrongly billed, worst customer service

UltraPM - Ultralife
Ultrapm - ultralife Fitness ripoff unauthorized deductions from my bank account. Utah