The Pet Store Online
They make returns impossible!

Electronics and household app.

I placed an order for two pet collars, one worked the other did not. On line Pet Store's return policy requires a return merchandise number. Since October I made several phone calles and e-mails in order to properly return the merchandise... They won't talk to you. I finally shipped the collar back return receipt requested... After a month I received a signed acceptance receipt. Yesterday the package was returned to me as "REFUSED". My credut card company is now taking action. The amount of money involved is not the issue... The way they do business is!


Company: The Pet Store Online
Country: USA
Site: thepetstoreonline.com
  <     >  

RELATED COMPLAINTS

Wal-Mart
Wal-Mart Becky - Manager ripoff unfair unposted return policy made up by store personnel

Hollister CO.com
Worst customer service - return policy

Home Depot
Problems with store merchandise credit

Coach Inc
They Don't Honor Return Policy

Wal-Mart
Manager Becky ripoff unfair unposted secret return policy had receipt within 90 days

Walmart
James MCFarland Illegal Return Policy

Forever 21
Deceptive Return and Refund policy

Home Depot
Copperfield Houston, Texas Store # 6506 Discriminates against women customers

Babies R Us
Return Policy

Jersey Kings
Ripoff