OROSupply.com
OROSupply Company sells defective ink cartridges and will only email you a return shipping label which you cannot print

I purchased two remanufactured ink cartridges from OROSupply.com through eBay on 11/16. The cartridges were defective and I only got 8-10 prints out of them before they were completely empty. The product (s) in question are 2PK Lexmark 36XL 36 18C2190 & Lexmark 37XL 18C2200. I contacted customer service according to their wishes and asked for a return address label to be sent to me so that we could start the resolution process. They emailed me a. Pdf version of a return shipping label. I am unable to print the shipping label because I have no ink — I only have their empty, defective cartridges! I replied explaining this problem to them and asked if they would please send a return shipping label to my physical address. They replied that they could not because "their system doesn't allow this." I replied again and kindly insisted that they send one to my physical address as I could not print the label due to the defective product that they sent me.

Company: OROSupply.com
Country: USA
State: Iowa
City: Des Moines
Address: 309 Court Ave Ste 803
Phone: 8553463676
Site: orosupply.com

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