Ajrichies.com
Ajrichard.com Overcharged $300 for batteries
- 02-01-2012
- 35
Electronics and household app.
On January 11 I ordered a Canon VIXIA camcorder from Ajrichies.com because of the low price advertised on their website. I did not receive an order confirmation email after I placed my credit card order - which originally totaled $1,139.90 including shipping within 1-2 business days - so I called on January 12 to confirm the order. During the call, I was upsold two "extra long life" batteries by the sales guy named Morris who told me "you need Canon original equipment manufacturer (OEM) batteries otherwise the camcorder warranty will be voided". Morris assured me the batteries he was sending were Canon EOM BP-827 batteries, valued at $145 each; that he was giving me a "2-for-1 special manager's price". Morris kept adding more stuff to his "special deal" which now included a "special UV filter" and a "special camera kit with a tripod and lens protector accessories". When all was said and done, my order total had increased to $1454.32, a difference of $314.42.
I had paid for overnight shipping and the camcorder arrived on January 13. When I opened the box, there were 2 'Sakar-brand BP-808 replacement batteries' in the package, which were not at all what Morris had sold me on the phone the day before. I called Ajrichies.com sales number 888-871-1256 and this time spoke to a guy named Steve. I explained to Steve they sent the wrong batteries and I needed him to give me a RMA number with an address to send back the batteries.
I also looked up the prices on the other upsold goods they sent me and did the math: Ajrichies.com charged me $314.42 for a pair of $20 "Sakar-brand BP-808 replacement batteries", a $10 UV filter and a $10 "digital camera starter kit". I was overcharged at least $275.00.
On January 16, I sent back the 'Sakar-brand BP-808 replacement batteries' and I paid for shipping. I called Steve and said that I was expecting him to ship me 2 Canon EOM BP-827 batteries and he said that is what they would send me. Today, February 1, two weeks later, I got the package. Ajrichies sent me another pair of cheap Sakar-brand batteries worth about $60.
End of story: I was overcharged at least $235.00. Do not buy anything from Ajrichies.com. They are lying, deceitful scum. Shut them down.
Company: Ajrichies.com
Country: USA
State: New York
City: Brooklyn
Address: 7309 20th Ave
Phone: 8888711256
Site: ajrichies.com