PrintPal.com
Ripoff Send defective printer cartridges charges you shipping to send back deffective items
- 12-16-2004
- 13
I purchased a set of color printer cartridges for my HP from Prinpal.com. They claim "Our goal is your 100% TOTAL SATISFACTION with our service and products".
They sent me a pair of defective cartridges, I had to send them back, they send me another set of printer cartridges with the same problem. The problem was that all 4 cartridges were empty!
I asked for refund, they claim that I have to pay for shipping since it is a refund!
In interacting with this Rip Off company I lost money and gained nothing!
I called the company, the supervisor states that their policy is not to pay for shipping, even on defective items!
What a Rip Off!!!
Don't buy from PrinPal!!! You loose time and money!!!
Company: PrintPal.com
Country: USA
State: Oregon
City: Medford
Address: 910 Chevy Way
Phone: 8887721361